What Our Clients Say
“I feel like we moved a mountain in the sessions. I did not think this was possible. Thank you Alicia.”
“Even though these are not the circumstances in which I would like to meet you Alicia, thank you for making this process as easy as possible in all of the circumstances. At no time did I feel judged by you and I always felt that you had our best intentions at heart. Thank you again.”
“Thank you Alicia for making a painful and difficult process palatable and for the hope and energy that you brought to the process right from the start, which helped me with my initial resistance to the process and allowed me to engage in the process.”
"Thank you for your kind words and for the support provided, you have been a thorough professional and at no point gave me any doubt as to your genuine desire for the parties to achieve a positive result, which I feel has been achieved."
"I appreciate all the effort and work that you have done to make this process as peaceful and amicable as possible"
"I have appreciated working with you on this journey, you have handled this very professionally"
As part of an organisational transformation project, Dumais Workplace Services Pty Ltd delivered Bystander Training to our entire workforce. Alicia worked with us to customize the training so that it was a perfect fit for our workplace culture. She provided real-life examples that were easy to understand, and presented in a manner that encouraged further discussion and questions. Alicia showed our staff the many practical ways they can assist themselves and their colleagues to advance our workplace culture to be one that is positive and supportive.
Alicia and the training she delivered had such an impact that it continues to be referenced by staff even though it is some months since it was delivered. We are very pleased that the training outcomes sought are now being realised. I would have no hesitation in recommending Alicia.”
“Alicia is enthusiastic, knowledgeable and tailors her content well to the audience when presenting. Not only does she have a very engaging style of delivery, she demonstrates great insight into what is really needed, be it education and training or in assisting parties in conflict.”
“Alicia is a leading employment lawyer, outstanding workplace investigator and expert mediator and conflict coach. Alicia has excellent technical skills and sound judgment, but above all, tremendous 'EQ' and a real ability to connect with people from all walks of life. In my view, it is this last attribute which makes her such an effective mediator and coach.”